Our new whitepaper Ethical AI in the world of work: A framework for success explores the key role of ethical AI in the workplace. It emphasises HR’s vital role in its implementation and includes our ethical AI framework, which must always rest on three pillars:
- AI decisions should be human-centric.
- Considerations must be evidence-backed.
- A long-term lens should be applied to its use, benefits and costs.
The whitepaper shows how Top Employer organisations from around the world are already harnessing AI’s potential effectively with impressive results.
To download the whitepaper, click here.
Human-centric
Accenture Poland, for example, has used AI to help promote employee connection and engagement. Through their initiative ‘Change @ Work,’ they developed an AI tool called ‘Remesh,’ which allows for real-time input from their 250 employees. Its human-centric approach demonstrates how AI can increase a sense of community and improve employee satisfaction.
The South African Breweries demonstrates ethical AI through a collaborative approach between a diverse team of stakeholders and different perspectives when assessing, implementing and managing AI tools.
Evidence-backed
Airbus has embraced AI as a key strategic partner in their organisation. Since 2023, new AI tools suggested by employees are carefully assessed by a Trustworthy AI Steering Committee to ensure they are implemented responsibly. This shows why it’s essential to have transparent AI and for key stakeholders and HR professionals to be involved from the beginning.
JTI Switzerland introduced an AI-powered HR assistant called ‘Ayumi’ in early 2024. Before launching it across the organisation, though, their HR team piloted the tool and used it in their daily tasks. This early testing meant they could collect feedback and develop relevant training materials for colleagues.
Virtusa Corporation committed to an 18-month long HR digital transformation by integrating all their HR processes into one platform to drive the improve employee experience. It has shown how AI can successfully create a smoother and more supportive environment for employees by making sure technology suits both theirs and the organisation’s needs.
Long Term Lens
The impact of AI on Verisure’s UK people practices and DEI efforts has been extremely positive. The business noticed the pitfalls of using gendered language in job adverts that could stop women from applying. To address this bias, it began using AI to improve the hiring process and promote equal opportunities for all candidates.
Our view
Our Top Employers report ‘Ethical AI in the world of work: A framework for success,’ demonstrates how AI can drive business success while respecting employees and contributing to the wider society. The practical examples explored show that with thoughtful and careful implementation, all businesses are capable of harnessing AI’s potential to create more collaborative, inclusive and transparent workplaces.
To download the whitepaper, click here.